About Us

Living - carpet

About Us

123floor is situated in the heart of St Albans. We have been in the flooring business for more than 20 years and we understand that finding the right flooring for your home is important and shouldn’t be rushed, which is why we have expert advice on hand as and when you need it.

We offer an extensive range of flooring to suit all tastes and budgets. We take pride in sourcing new and exciting flooring from around the world so that we can offer our customers the biggest selections of up-to-date styles and trends.

At Home Service

Our reputation has been built on word of mouth and recommendation and we want you to be completely satisfied with every job that we undertake for you. That's why we offer a unique Lifetime Installation Guarantee to ensure that you have complete peace of mind. If, during the lifetime of your floor, you encounter any problem relating to the way your flooring has been installed, we will return and as an example re-stretch your carpet. Naturally we’ll do this without charge. We believe you’re unlikely to find this level of service elsewhere in the UK.

High Quality

123floor only select the highest quality floorings. With more than 6,000 samples in our showroom, we have the perfect carpet or floor covering for you, whatever your style.

Peace of Mind

123floor are the only flooring retailer in the UK to offer lifetime guarantees.

5 Star Recommendation

Our reputation has been built on recommendation and word of mouth. We set the highest standards and always put our customers first.

We feel that good old-fashioned customer service is important, which is why we contact every client personally upon completion of work to ensure we have delivered and achieved what we set out to do.


We are approved by Hertfordshire Trading Standards and are also a Which Trusted Trader.

Flooring Herts

Book an Appointment

Book a free, no obligation design consultation today and we will arrange for one of our experts to visit your home.

Simply call us on 01727 844408 or you can visit our St Albans showroom.

Our address: 123floor, 118 London Road, St Albans, Hertfordshire, AL1 1NX.